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What special causes might be more important than the others?
Explain the importance of variation to health-care organizations and answer the following questions.
- What might be the key processes for health-care organizations?
- What are the potential common causes of variation that would have an impact on the key processes of health-care organizations?
- What special causes might be more important than the others?
- How might health-care organizations’ business environment be dynamic and change over time?