what is national income?
DISTANCE EDUCATION M.B.A. (IM) DEGREE EXAMINATION, DECEMBER 2009. First Semester MANAGEMENT CONCEPTS (2005 onwards) Time : Three hours Maximum : 100 marks SECTION A — (5 ( 8 = 40 marks) Answer any FIVE questions. All questions carry equal marks. ‘‘Management is a science or an art or profession’’ – Explain. Define planning. Explain any four components of planning premises. What is span of control? State its merits. Explain the term ‘Directing’. Also explain its principles and importance. Explain briefly the importance of co-ordination. Explain the term ‘core competence’. Briefly explain the merits of informal organisation. Distinguish between centralisation and decentralisation. SECTION B — (4 ( 15 = 60 marks) Answer any FOUR questions. All questions carry equal marks. Bring out the features of scientific management. Explain its merits and demerits. Discuss the features and importance of total quality management. Define control. Discuss the objectives and process of control. Discuss the various steps involved in planning. Explain the features, merits and demerits of committees. What is staffing? What are the merits and demerits of staffing? What is delegation? What are the merits and demerits of delegation of authority? ——————— DISTANCE EDUCATION M.B.A. (IM) DEGREE EXAMINATION, DECEMBER 2009. First Semester ORGANISATIONAL BEHAVIOUR (2005 onwards) Time : Three hours Maximum : 100 marks PART A — (5 ( 8 = 40 marks) Answer any FIVE questions. All questions carry equal marks. What is the need for studying ‘organizational behaviour’? What are the different functions of ‘attitudes’? How do the group ‘norms’ may develop? Enumerate the important characteristics of ‘leadership’. State the principles of effective ‘communication’. What are the different types of ‘organizational culture’? Explain the factors that affect the organizational effectiveness. Discuss the process of organizational development’. PART B — (4 ( 15 = 60…
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