Decision Support System (DSS)
It is worth noting that decisions affect service quality in the field of medicine (Page, n.d.). As such, there is the need to ensure that employees have enough technological and artificial intelligence tools to support their decisions. After the identification of bottlenecks, it is then necessary to provide such tools for the sake of service delivery. I will determine where decision-making is most difficult, especially where a DSS is lacking. Therefore, the availability of the DSS tool will be a pointer towards the ability of any department to offer quality services to clients.